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What should I do?

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#1 trachet

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Posted 05 November 2019 - 16:17

When I first started teaching many years ago I taught 2 siblings who were with me to grade 8. They have grown up and become teachers themselves. The younger I am now teaching her eldest son. He is a dream pupil. Tomorrow marks his first year of lessons and he is working towards his grade 1. (Dad is also a musician) I have been teaching in his nan's house, obviously she was the mum that I dealt with all those years ago. Well last month she died. I turned up to teach to be told that there was no chance of a lesson as she was near the end. What would you do regarding that weeks fees? They pay me at the beginning of every half term so I am due to be paid tomorrow. Would you refund them the weeks missed lesson? I never have been in this situation before.(and hopefully won't be again  :crying:


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#2 HelenVJ

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Posted 05 November 2019 - 16:20

In this instance, I wouldn't even think twice about not charging.


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#3 Piano Meg

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Posted 05 November 2019 - 18:09

I would refund in that situation and call it an exceptional case. I had something similar last half-term. 


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#4 maggiemay

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Posted 05 November 2019 - 18:35

I would refund, or rather credit (exceptional circumstances) on the next invoice. 

 

I think it’s happened only twice to me in -  ahem  -  quite a few years of teaching. 


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#5 KathyB

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Posted 05 November 2019 - 19:20

I had a similar case recently and refunded for the lesson.
You have to show some compassion sometimes and you will be well thought of for doing it.
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#6 Boogaloo

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Posted 05 November 2019 - 21:17

As others have said, no charge. I had a situation where I taught siblings and one grandparent died in December and another in the January. I decided to waive the fees in the end (quite hefty), but it wasn't their fault and it was a terrible time for them.


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#7 violinlove

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Posted 05 November 2019 - 22:12

I would credit that on the next invoice.


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#8 jpiano

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Posted 05 November 2019 - 23:33

Yes, I've been in that situation a couple of times- I'd credit on next invoice unless they ask for a replacement lesson.  


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#9 DMC

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Posted 06 November 2019 - 08:17

Bereavement is the ultimate 'exceptional circumstance', so I would not charge.


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#10 BadStrad

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Posted 06 November 2019 - 09:14

I'd see what the family did. If they paid I'd accept the money, if they didn't I wouldn't chase it. Of course that only works if the teacher doesn't send an invoice as the parents pay X amount every Y weeks.
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#11 ma non troppo

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Posted 06 November 2019 - 12:02

I doubt they are even thinking about the money. If they have already paid or offer to pay I would accept it. If not I wouldn't go chasing it.
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#12 thara96

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Posted 06 November 2019 - 12:24

Ask politely if they mind or not? But do not harass them about it. 


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#13 Misterioso

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Posted 06 November 2019 - 18:59

Ask politely if they mind or not? But do not harass them about it. 

 

Actually I wouldn't - you simply don't know what other people are going through.


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#14 RPassacaglia

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Posted 06 November 2019 - 21:37

I would definitely not charge them, wouldn’t even think twice about it. And, if they offered to pay for that missed lesson I wouldn’t accept it. Exceptional circumstances.
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#15 Aquarelle

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Posted 08 November 2019 - 08:32

I never charge for lessons missed for a bereavement. It is a rare occurrence and I feel the family should be treated with discretion and respect. One of the worst experiences of my career was having teach a brother and sister aged 12 and 14 the week after they had lost their mother in a car crash. The mother was also the head teacher of the lycée in which I was teaching English at the time. So I also lost a friend and colleague.These children didn't miss a lesson as their father tried desperately to continue their normal routine. I would have liked a short break but I did what the father wanted as I felt that was the right thing to do. If they had missed one or more lessons I would not have charged.


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