2 replies to this topic

[Res]

We're launching our new Piano syllabus on 7 June 2018. Find out more. 

[SheWhoDaresGins]

Yes and what a lovely selection of pieces are offerering on the new syllabus... except it took you 3 weeks to be able to dispatch two of the pieces from new grade 3 piano syllabus and now I have ordered 2 more from the grade 3 treble recorder only to be told you don’t have any of those in stock yet either...

I feel quite strongly that as the board setting out a new syllabus with a known (by you) go-live date, that you should carry sufficient stock to fulfill orders of all the pieces listed in your entire syllabus. It’s not like I can easily find them anywhere else and I think 3 weeks shows that you have not even a handful of these scores in stock - they’re clearly on a back order from a publisher.

It’s frustrating, to say the least, when you have a child ‘ready to go’ - only to have to wait weeks for the materials to arrive.

I should add that this is a repeating problem with recorder. I understand it’s not such a popular instrument but I have several times ordered from your descant syllabus, only to have to wait weeks for the book to be dispatched.

Disappointing.

[Sylvette]

I have had a similar experience with ordering pieces for G3 piano alternative list.  One took four weeks to arrive (from musicroom.com) and appeared to be on back order everywhere except Australia!